In plain English: These terms cover how our consultation services work, what you can expect, what we expect from you, and the limits of what vastu guidance can and cannot promise. Vastu consultation is a guidance service — not medical, legal, or financial advice.
1. About these terms
These Terms and Conditions ("Terms") govern your use of the website vastu.talvika.com and the vastu consultation services provided by Vastu With Shaily ("we", "us", "our"), operated from London, United Kingdom.
By using this website or booking a consultation, you agree to these Terms. If you do not agree, please do not use our services.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
2. The service we provide
Vastu With Shaily provides vastu shastra consultation services for residential, commercial, and office properties. Services include:
- Home and flat vastu consultation (online and on-site)
- Office and commercial vastu consultation (online and on-site)
- Pre-purchase and plot review consultations (online)
- Written recommendation summaries following sessions
On-site consultations are available within London and Greater London. Online consultations are available worldwide.
3. Important disclaimer — nature of vastu guidance
Vastu consultation is a guidance and advisory service based on traditional principles of spatial arrangement and orientation. It is not a substitute for professional legal, financial, structural, architectural, medical, or psychological advice.
Specifically:
- Vastu recommendations do not constitute property or investment advice. Property purchase decisions should be made with the guidance of a qualified solicitor, surveyor, and financial adviser.
- We make no guarantees about specific outcomes resulting from following vastu recommendations — including but not limited to health, financial results, relationships, career, or business performance.
- Vastu guidance is offered as one informed perspective on spatial arrangement. You remain responsible for all decisions made regarding your property.
- Where structural changes are considered based on vastu recommendations, you must obtain all necessary planning permissions and consult a qualified structural engineer or architect independently.
4. Booking a consultation
4.1 How to book
Consultations may be booked via:
- The online booking calendar at cal.eu/vastuwithshaily/consultation
- Direct contact via WhatsApp, phone, or email
A booking is confirmed once you receive written or verbal confirmation from us.
4.2 Preparation
For online consultations, you agree to provide in advance: a floor plan or sketch of the property, photographs of each room, and the compass orientation of the main entrance. Failure to provide this information may result in a shorter or rescheduled session.
4.3 Fees and payment
Consultation fees will be confirmed at the time of booking. Fees are quoted in Great British Pounds (GBP) unless otherwise stated. Payment terms will be communicated at the time of booking. We reserve the right to update our fees, and any change will be communicated before it affects an existing booking.
5. Cancellation and rescheduling
5.1 By the client
- More than 48 hours notice: Full refund or rescheduling at no charge.
- 24–48 hours notice: 50% of the session fee may be retained, or the session may be rescheduled once at no additional charge.
- Less than 24 hours notice / no-show: The full session fee may be charged.
Cancellation requests should be sent by email to vastu@talvika.com or via WhatsApp.
5.2 By us
We reserve the right to cancel or reschedule a consultation due to unforeseen circumstances. If we cancel, you will be offered a full refund or an alternative appointment at your convenience.
5.3 Consumer rights (UK and EU)
If you are a consumer based in the UK or European Union and you book a consultation as a consumer (not for business purposes), you may have a statutory right to cancel within 14 days of booking under the Consumer Contracts Regulations 2013 (UK) or the EU Consumer Rights Directive. However, if a consultation is delivered within this 14-day period at your express request, you acknowledge that you waive this cooling-off right once the service is provided.
6. Online sessions — technical requirements
For online consultations, you are responsible for ensuring you have a stable internet connection, a device capable of video calling, and a quiet environment. We are not responsible for technical difficulties on your end. If a session is significantly disrupted by technical issues beyond our control, we will endeavour to reschedule at no additional charge.
7. Intellectual property
All content on this website — including text, SVG illustrations, logos, and design — is owned by or licensed to Vastu With Shaily. You may not reproduce, distribute, or republish any content from this website without our written permission.
Written consultation summaries provided to you following a session are for your personal use only. They may not be shared publicly, resold, or reproduced without our prior written consent.
8. Limitation of liability
To the fullest extent permitted by applicable law:
- We accept no liability for any loss, damage, or expense arising from reliance on vastu recommendations in property purchase, renovation, business, or any other decision.
- Our total liability to you in connection with any consultation shall not exceed the fee paid for that consultation.
- Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
If you are a UK or EU consumer, your statutory rights are not affected by these Terms.
9. Complaints
If you are unhappy with any aspect of our service, please contact us in the first instance at vastu@talvika.com. We will acknowledge your complaint within 5 working days and aim to resolve it within 21 days.
UK consumers who remain unsatisfied after exhausting our internal complaints process may seek independent advice from the Citizens Advice Bureau or use the Online Dispute Resolution platform available at ec.europa.eu/consumers/odr (EU consumers).
10. Privacy
Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms. By using this website or booking a consultation, you confirm that you have read and understood our Privacy Policy.
11. Third-party services
This website links to third-party services including WhatsApp, cal.eu (Cal.com), and email. We are not responsible for the content, availability, or practices of those services. Your use of those services is governed by their respective terms and privacy policies.
12. Changes to these terms
We may update these Terms from time to time. The version date at the top of this page reflects the most recent revision. Continued use of this website or our services after any change constitutes acceptance of the updated Terms.
13. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising from or related to these Terms or our services.
If you are a consumer in the EU or EEA, you also benefit from any mandatory consumer protection provisions of the law of the country in which you are resident.
14. Contact
Vastu With Shaily
Email: vastu@talvika.com
Phone: +44 7908 891770
London, United Kingdom